FAQ

FAQ

Frequently Asked Questions

Learn More About Our Professional Window Installation Services for the Buffalo, NY Area

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Upgrading your home with new windows has never been more beneficial. At Tomson Window, we offer high-quality professional window installation services that are designed to make your home more beautiful, comfortable, and energy efficient. Whether you're dealing with outdated, damaged windows or simply looking to make a stylish upgrade, our team offers expertly curated options to bring your vision to life. Our replacement windows are not only visually appealing but also built to save on energy costs, simplify cleaning, and improve your home’s overall functionality. It’s incredibly important for homes in Buffalo, West Seneca, Tonawanda, Amherst, Kenmore, Grand Island, Clarence, and the surrounding areas to be properly safeguarded against the elements. Our window replacement services are designed to protect your property and keep your energy bills in check.



Choosing the right windows can be overwhelming, but we make the process seamless by providing personalized service at every step. Our experienced team ensures a precise fit and flawless installation, leaving you with superior results that last. If you’re interested in learning more about our window installation and replacement services, we invite you to read over the following questions. If you need further clarification, don’t hesitate to contact our professionals. We look forward to working with you!

What Are Some Signs That My Windows Need to Be Replaced?

  • You see an increase in your energy bills
  • You have wooden window frames that constantly require maintenance
  • You have windows that don’t slide up and down anymore 
  • Your windows have broken or cracked glass
  • You see condensation between the panes of glass
  • Air leaking into your home in and around your window
  • Visible signs of aging or poor installation

What Are the Benefits of Replacing My Windows?

If you decide to invest in new windows, you’ll benefit in several ways:

 

  • Lower energy bills
  • Improved ease of use
  • Effortless cleaning
  • Little or no maintenance (depending on the frame material)
  • Enhanced curb appeal
  • Increased resale value 

When is the Best Time to Install Windows?

Replacement windows can be installed year-round, outside of extreme weather such as precipitation or very high winds. Effective, energy-efficient windows can help you save on energy costs year-round, so it does not matter what time of year you replace your windows.

Do Replacement Windows Really End Up Paying for Themselves?

Installing high-quality, energy-efficient windows will offer you savings on your monthly energy bills by significantly lowering your home’s energy consumption. These energy savings over time will allow you to recoup your window investment, while also offering an increased value to your home.

What Causes Condensation?

When it comes to condensation, there are 2 types - interior and exterior. Exterior condensation often occurs during warmer months while interior condensation occurs in the colder months. Interior condensation is most often caused by extreme cold outside and excess moisture present inside the home. There are measures that can be taken to reduce interior condensation.

What is U-Value?

This measures the rate of heat loss and how well a product insulates. The lower the number, the better a product is at keeping heat inside a building. The U factor is key in the winter months, and important to consider when choosing a window.

What Does Low-E Mean?

Low-E, meaning "low emissivity," is a thin layer of metallic coating applied to the glass that, in simple terms, allows the glass to act like a sieve. It allows the surface of the glass to reflect or absorb the sun’s warmth and reduce damaging UV rays.

What is Solar Heat Gain?

This measures how well a product blocks heat from the sun. The lower the number the better.

What is Energy Star?

Energy Star is a joint program of the U.S. Environmental Protection Agency and the U.S. Dept. of Energy helping us all save money and protect the environment through energy-efficient products and practices.

Contact Us for Quality & Affordable New Windows

Since 1978, Tomson Window has proudly served Buffalo, NY as the region's trusted wholesale window dealer and installation company. Our decades of experience, commitment to quality, and focus on customer satisfaction has set us apart. Whether you're looking to enhance your home with energy-efficient, beautifully crafted Soft-Lite products or need professional guidance on replacement windows, we'll remain by your side every step of the way.


At Tomson Window, we prioritize your comfort and convenience by offering personalized service, custom-fit solutions, and expert installations—handled exclusively by our dedicated team.

If you have any additional questions or concerns, please feel free to contact a member of our team to schedule a consultation. Whether you’re starting new construction or looking to upgrade your home, we have the perfect windows for your space. We carry a wide range of options including bay, sliding, double-hung windows, and so much more. We’re proud to provide top-notch window installation services to residents across Buffalo, Tonawanda, Amherst, Grand Island, Kenmore, Clarence, West Seneca, NY and the surrounding regions. No matter the type or size of your project, trust our company for all your new window needs!

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